Shipping policy

Thank you for shopping with us. Below you’ll find important information regarding our shipping process and delivery timelines.

Order Processing

All orders are processed within 1–3 business days after payment confirmation. Orders are not shipped or delivered on weekends or public holidays.

If we experience a high volume of orders, processing times may be slightly delayed. We will contact you if there is a significant delay with your order.

Shipping Locations

We currently ship internationally to selected countries outside of the European Union.

Please note that we may not be able to ship to certain regions due to carrier restrictions or local regulations.

Estimated Delivery Times

Estimated delivery times are between 5–14 business days, depending on the destination country and local customs procedures.

Please note that delivery times are estimates only and are not guaranteed.

Customs, Duties & Taxes

As we ship internationally from a UK-based company, your order may be subject to import duties, taxes, or customs fees imposed by your local authorities.

These charges are the responsibility of the customer and are not included in our product prices or shipping costs.

Tracking Information

Once your order has been shipped, you will receive a confirmation email containing tracking information (where available).

Please allow up to 48 hours for tracking updates to appear.

Delayed or Lost Shipments

While we work with reliable shipping partners, delays can occasionally occur due to customs clearance, carrier issues, or peak shipping periods.

If your order has not arrived within 21 business days of shipment, please contact us and we will investigate the issue.

Incorrect Shipping Information

Please ensure that your shipping address is correct before placing your order. We are not responsible for orders shipped to incorrectly provided addresses.

Contact Us

If you have any questions regarding shipping, please contact us at:

Email: info@beautynourish.net